judith meskill - soc.media.rocks

Cliff Saran writing for ComputerWeekly discovers that a--Study finds poor communication is wasting developers' time. According to Saran's article:
"...Michael Azoff, senior research analyst at Butler Group, said, "Eighty per cent of software costs occur in the production stage."
 
He said a lot of time and effort was being expended fixing bugs once the software was in production. Often the lead developers in an organisation are called in when a serious bug is encountered...
 
Azoff said support costs were also increasing because of the complexity of modern applications. He recommended that users assess technologies such as the Java Management Extensions specification, which provides a way to build service monitoring into applications.
 
Using the application to check itself - autonomic computing - is one of the goals the IT industry is striving towards. The Dynamic Markets survey found that users in financial institutes were ahead of the curve with 46% of financial services users saying they used an application's own code to solve problems..."