Bob Brewin writes a Sidebar for Computerworld--Keep Mobile Apps Simple, Say IT Managers.
Wherein he cites some advice from a law firm that makes use of handheld devices to feed input to their knowledge management backend:
...Companies that want to deliver data to end users who have devices smaller than laptop PCs need to make sure it is "concisely formatted" to fit on a 3-inch screen, said Justin Hectus, director of information at Keesal, Young & Logan, a law firm in Long Beach, Calif.
Hectus said attorneys at the firm use mobile devices that are hooked into the back-end knowledge management system. Simple but powerful text fields let the users enter small amounts of information on the fly and quickly share the data with other workers...
mobile knowledge management...
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